Digital Download Policy

Effective Date: July 10, 2026

Welcome to Crochevia.

This Digital Download Policy explains how our digital products are delivered and how customers can access their purchases.

By purchasing from Crochevia, you agree to this policy.

Digital Products Only

Crochevia sells digital PDF crochet patterns exclusively.

No physical products are sold or shipped.

All products are delivered electronically after successful payment.

Instant Delivery

Most orders are processed automatically.

Once your payment has been successfully completed, your digital download is usually available immediately.

In rare cases, payment verification or temporary technical issues may cause a short delay before your files become available.

How to Access Your Files

After completing your purchase, you can access your digital files through:

  • Your Order Confirmation page.
  • Your Order Confirmation email.
  • Your customer account (if applicable).

Please ensure that the email address entered during checkout is correct.

File Format

Our crochet patterns are provided in PDF format.

A PDF reader such as Adobe Acrobat Reader or another compatible application is required to open the files.

Device Compatibility

Our PDF files can generally be viewed on most modern devices, including:

  • Desktop computers
  • Laptop computers
  • Tablets
  • Smartphones

Compatibility may vary depending on your device and software.

Download Issues

If you experience difficulty accessing or downloading your purchased files, please contact our support team.

When contacting us, please include:

  • Your Order Number
  • The email address used during checkout
  • The name of the purchased product
  • A description of the issue

We will make reasonable efforts to help resolve download-related problems.

Backup Recommendation

We recommend downloading your purchased files promptly and saving a backup copy on your personal device or secure cloud storage for future access.

Personal Use

Unless otherwise stated on the product page, all digital crochet patterns are licensed for personal use only.

Purchasing a digital product does not transfer ownership of the copyright or other intellectual property rights.

No Physical Shipping

Because all products sold by Crochevia are digital downloads, no physical shipment will be sent, and no shipping fees apply.

Please refer to our Shipping Policy for additional information.

Contact Us

If you have any questions regarding this Digital Download Policy, please contact us.

Crochevia

Email: support@crochevia.space

Phone: +1 (316) 648-4648

Business Address: 1666 Willow Oak Ct ,Wichita, KS 67230 ,United States